F.A.Q (english)

Can you explain the difference between Preorder and In stock dolls?

Preorders

Preorders are open during a limited period. If not mentionned, dolls quantities are not limited.

Please notice that preorder dolls need about 90 working days to be made at the factory!

 

In stock dolls

In stocks dolls are in stock in France and are ready to ship! If you choose full payment option, your doll will be ship in 3-5 working days.

 

 

ATTENTION : L'accompte du premier mois n'est pas remboursable en cas d'annulation de la commande après la fermeture des pré-ventes.

How to place my order?

Step-by-step :

  1. Go on the "shop" section; then choose between the different categories : Preorders, In stock dolls, Wigs or Eyes
  2. Add what you need on your basket
  3. If you need more informations about an item please click on the "information" link under each item in the shop (see the picture bellow)
  4. When you add everything you need in your basket, click on your basket icon on the top-right of the website
  5. Follow the step in your basket
  6. About payment method : Please choose "Paypal" for a full payment only. If you need a layway, choose "Sur facture" : it means you will receive a personalized invoice within 24 hours!

What about layaway?

You can choose to pay your order up to 4 installments :)
The doll will be send as soon as the doll will be fully paid.